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The TransLink Transit Authority is committed to providing the general public with an informative and user friendly internet site. Your enquiries and comments are welcome. For more website details visit our links page. The TransLink Transit Authority values your feedback as it helps us to continually improve the public transport system in South East Queensland. Please submit your comments by completing the feedback form here. Important Note: For customers experiencing go card usage difficulties or requesting refund adjustments please contact the TransLink Call Centre on 13 12 30 and speak with a go card consultant. If you are having problems using the website or wish to provide suggestions on how we can improve this website, please use the TransLink feedback form. We value your feedback and will endeavour to answer your questions as soon as possible. If you are having difficulties using the journey planner, refer to our helpful hints section. TransLink Transit Authority GPO Box 50 Brisbane Queensland 4001  Phone TransLink call centre - 13 12 30* *This number is provided at the cost of a local call within the TransLink service area. Higher rates apply from mobile phones and pay phones. If calling from outside of South East Queensland, STD rates will apply. Open 24 hours, 7 days a week Interstate callers and callers outside the TransLink service area +61 7 3215 5000 Non-English callers 13 12 30 (a three-way conversation with an interpreter will be setup) National Relay Service (TTY and modem) users 13 36 77 or 3369 3377 (direct) The TransLink information booth in the Visitor Information Centre (opposite the Winter Garden) can provide passengers with the following information:
Opening hours Monday – Thursday: 9am to 5.30pm Friday: 9am to 7pm Saturday: 9am to 5pm Sunday: 9.30am to 4.30pm  res.traveltrain@qr.com.au Reservations and enquiries 1800 872 467 (1800 TRAINS) (7am - 7pm seven days a week) Recorded arrival information 13 22 35 (24 hours seven days a week) |
Contact TransLink